Existing Customers
You are one of those who have been there from the beginning.
You have probably already used, trusted and worked hard with GEJOS systems. Now you’re here – and that shows: You’re not just a customer, you’re part of our story. And that’s why this area is just for you: More support, more possibilities, more value for the systems you already have.
Because while others are still searching, you already know where to find real quality.
Welcome back!
Repair form
Just do it – for you and us:
Our digital repair form saves you time and ensures a smooth process. Fill it out directly on your PC, print it out and enclose it with your repair parcel.
Even better: Register the repair with us in advance (e.g. via email or WhatsApp); this way, all the important information is already available at the GJS centre before your parcel even arrives.
For you, this means faster processing, perfect repairs and your equipment is ready for use again in no time at all!
WhatsApp:
If it has to be quick – or just as it suits you.
With WhatsApp you are connected to us in a flash:
Send photos or videos (e.g. for repairs)
Record voice messages - precisely, without typing
Clarify questions, get help or simply talk to us directly
( Scan this QR code with your smartphone )
Shipping information
When it comes to dispatch and collection, we make no compromises – just as little
with our technology. We have tried out the standard shipping service providers.
The result? Lost time, damaged parcels and a lot of frustration.
That’s why you get the best at GJS: an express service provider that is so uncompromising
as we are.
What does that mean for you?
Overnight-Shipping:
Dispatched by us today, delivered to you tomorrow by 12 noon (at the latest) – guaranteed.
Telephone notification:
You will be informed 30 minutes before arrival.
Pick up anywhere:
In the office, directly on the construction site or wherever you are – on the same day.
day.
Urgent? No problem:
Guaranteed delivery by 8, 9 or 10 a.m. – and even on Saturdays.
Yes, this service costs a few euros more than the usual standard solutions. But think about it.
How much revenue do you miss out on if your system is down for days on end?
How much frustration will you save yourself if your parcel arrives quickly, safely and undamaged?
Feedback
Your opinion counts – and makes a difference.
Whether it’s praise, criticism or your next brilliant idea: we want to know.
At GJS, we listen – we really do. Many of our best product developments come from the
wishes and suggestions from our customers.
Your everyday life shows you what works – and what could be better.
So tell us what you think: What’s working well? What can we improve? What are you still missing?
All it takes is one click and you can give us your feedback directly and easily.
We look forward to hearing what you have to say – and who knows: maybe your message contains the
next big GJS innovation.